I Spy Design provides marketing and communications services in Micronesia and the Pacific region. By supplying internal and external marketing support for companies and organisations, we help you successfully grow and navigate changes in your business.
Services include change management consulting, internal communications support, business planning and marketing strategy implementation. We also provide graphic design, website design and search engine optimisation.
We help companies and organisations in Micronesia and the Pacific Region deliver better outcomes for their clients and employees.
Who We Work With
We work with organisations in Micronesia and the Pacific region who value working with people they trust and understand what they want to achieve. This can be as a member of your team on specific projects, or as a consultant to provide ongoing advice and design support. We have worked with CEOs and senior managers, department managers in IT, Human Resources, Marketing and Communications, Customer Service and Operations.
Problems We Help You Solve
Sometimes the problems is simply a lack of capability or capacity to get things done. This may be graphic design or branding requirements you don’t have inhouse. Or you may need a fresh perspective on internal communications to help employees engage with your business strategy.
Here are some examples of problems we help solve.
- Audiences are not connecting with your internal communications or external marketing messages.
- You don’t have a marketing strategy or plan and need to launch a new product or service. Or you may need to become more competitive and improve your market share.
- Strategic objectives are not being met and employee behaviours have not changed after launching your new IT system or strategic change program.
- Customer service is below customer expectations and less than your competitors offer. Employees do not understand or act in alignment with the organisation’s brand values.
- There is insufficient internal capacity to design and develop training to improve workplace capability. A lack of subject matter experts and research is making training design difficult.
- A lack graphic design and copywriting skills to create professional quality marketing materials, engaging internal communications, and effective learning materials.
- Your website does not generate qualified leads, and your content needs rewriting and is not optimised for SEO. And maybe your website looks off brand and out of date compared to your competitors.
Benefits of Working with I Spy Design
- I Spy Design works as a consultant with Micronesian petroleum and energy company Vital FSM on a range of marketing, communications and IT projects.
- We understand Pacific Island working cultures and how to work with you to solve internal operational problems and improve capability.
- Mik Becker has 8 years consulting experience and working in the Pacific Region with Change Factory and with I Spy Design. Worked with Vital FSM, SPREP (Secretariat of the Pacific Regional Environmental Program), South Pacific Oil, PIFS (Pacific Island Forum Secretariat).
- Mik has travelled to Micronesia, Guam, Palau, Samoa, Solomon Islands, Malaysia, Singapore, Indonesia, Thailand, India.
- We are experienced with working via Zoom to deliver consulting work, training and project meetings.
- We help you scope the work required, plan the project and organize to get things started. We provide weekly reports to make tracking your progress easy.
- We can coach your team to learn from our consulting experience and best practices in marketing, change management and communications.
Our Services for Companies in Micronesia and Pacific Islands
I Spy Design provides unique value when our core competencies overlap and work together to reveal insights and improve outcomes. Our clients often request a specific service, or solution to a problem, but find additional benefits from our broader thinking and related disciplines.
Marketing Communications and Design Services
Marketing and Communications
- Business and marketing strategy
- Marketing planning and implementation
- Branding strategy and implementation
- Advertising and marketing communications
- Copywriting
- Customer experience mapping
Change Management Consulting
- Change readiness assesment
- Stakeholder management strategy
- Risk management strategy and planning
- Internal communications
- Training needs analysis and planning
- Process mapping
Training
- Instructional design
- Process and Procedures training
- Face-to-face training design
Graphic Design
- Graphic design for print and digital (reports, brochures, signage, posters, brochures, infographics, logos etc)
- Logo design and branding elements
Web Design
- Website design
- Search Engine Optimisation
- Website copywriting
- Digital marketing and social media
TESTIMONIAL
I engaged Mik and I Spy Design to work with me on the Isla Nesia product launch because I knew and trusted him from previous work we did together in Pohnpei.
His marketing knowledge and design skills helped us create a strong marketing strategy. This resulted in high demand for our coconut products and increased our customer base.
Implementation of the marketing communications was a great success. Mik knows how the Pacific Islands work and the marketing opportunities out there. You definitely get your money’s worth.
I highly recommend I Spy Design and will be using them again for my marketing projects.
Trevayne Esiel – Accounts Manager Vital FSM PetroCorp